Questions about online orders?
We’re happy to help. Please contact us at: [email protected] or +31 (0) 20 707 02 88.
You can reach us from Monday to Friday from 9.00 am to 5.00 pm.
Marketing / PR
Jacqueline van Dooren
A Beautiful Story B.V.
1019 DG Amsterdam
Are you not satisfied with the handling of your complaint? Then you can submit it to the Home Shop Disputes Committee, Postbus 90600, 2509 LP in The Hague (www.sgc.nl). You can also submit your complaint to the Disputes Committee via the European ODR Platform.